Privacy policy

Last updated: 15 November 2026

This policy explains how Tapkoo ("we", "us") collects and uses personal data when you use tapkoo.com and related services (the "Service"). Tapkoo is operated by Inside Marketing International FZE, SAIF Zone, Sharjah, United Arab Emirates, which is the data controller.

Data we collect

• Account data: email address, display name, country and, if you choose, a phone number for mobile top-up payouts.
• Payout data: the details needed to send your reward, such as an e-wallet number or gift card email. We do not store card numbers.
• Activity data: tasks started and completed, coins earned and redeemed, support requests.
• Technical data: IP address, device and browser type, language, approximate location derived from IP, and fraud-prevention signals.
• Survey profile answers you give to be matched with surveys.

How we use it

• To run your account, credit rewards and process payouts.
• To show tasks available in your country and match you with surveys.
• To detect and prevent fraud, multiple accounts and abuse.
• To answer support requests and send service messages.
• To meet legal, tax and accounting obligations.

Offer and survey partners

Tasks are provided by third-party offerwall and survey partners. When you open a task we share a pseudonymous user ID, your country, IP address and device information with that partner so it can track completion and confirm your reward. Partners process this data under their own privacy policies, which are linked inside each offerwall. Advertisers may receive data directly from you when you install an app or answer a survey.

Other recipients

We use hosting, email and payout providers that process data on our behalf. We may disclose data when required by law or to protect users and the Service. We do not sell personal data.

Cookies

We use essential cookies to keep you signed in and to prevent fraud. Partners may set cookies inside their offerwalls to track task completion.

Retention

We keep account and reward records while your account is active and for up to five years afterwards for accounting and fraud-prevention purposes, then delete or anonymise them.

Your rights

Depending on where you live, you may ask to access, correct, delete or export your data, or object to certain processing. Write to support@tapkoo.com. We may need to verify your identity first.

Age

The Service is for people aged 18 or over. We do not knowingly collect data from anyone under 18.

International transfers

Your data may be processed outside your country, including in the United Arab Emirates and the European Union, with safeguards appropriate to the transfer.

Changes and contact

We will post updates on this page and change the date above. Questions: support@tapkoo.com.